I loaded a batch and there is a yellow circle in the column next to the Batch ID Number, and when I open the message it states “Missing Patients".What should I do?

Please email the maxRTE Support Team at EDISUPPORT@HFMI.com or click on the “?” in the upper right corner. Please send a copy of the file you are trying to upload. The team will need to review the format to determine if the format has changed.