---
title: What do I do if our payers aren't showing up?
description: You can click on the “Organization” button in the upper right corner.   A drop down box will appear with the facilities / organizations you are associated with and select the appropriate facility / or
---

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# What do I do if our payers aren't showing up?

If your payers are not appearing in the portal, click the “Organization” button in the upper-right corner.   A drop-down box will appear with the facilities/organizations you are associated with; select the appropriate one. 

If you still do not see your payers, you can send an email our EDI Support at [support@maxrte.com](mailto:support@maxrte.com). 

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